Tuesday, April 2, 2013

Why is Yahoo allowing 360 to fall into disarray?

Q. Yahoo 360 is becoming buggier and buggier. Back in the day, Yahoo was very quick to take care of such issues. Nowadays, this is not the case. It is a shame, but even Myspace has better tech support.

Does Anyone Know Why Yahoo Has Fallen Behind?

A. Back in the day was probably in 2005-2006. In October 2007, Yahoo announced on Yahoo! 360 team/product blogs that they would no longer handle bugs related to the Yahoo! 360 service (see http://blog.360.yahoo.com/blog-1qCkw2Ehaak.hdNZkEAzDrpa4Q--?cq=1&p=51234 ). Yahoo! 360 was already in a "beta" phase, where testing and bug fixing was still happening. Also, Yahoo! 360's system would have needed to be more flexible to compete with other social networking services (like Facebook and Myspace - regardless of the target audience). When technical support was halted, old bugs were never fixed and the amount of bugs increased as web technologies advanced. See http://blog.360.yahoo.com/blog-4D4zxsg6fLRvC60pERfR7.8c?p=858 for more information on Yahoo! 360 glitches.

Yahoo decided to halt technical support as they migrated parts of the service to the Yahoo! Profile (http://profiles.yahoo.com - which is an upgraded version of the old Yahoo! Members Profile). Yahoo aims to make this "universal profile" a "social-networking" hub for many of its services (not just focused in one service like with Yahoo! 360). There's been changes happening in the background related to the transition, but what you see as Yahoo! 360 right now likely will not change. If anything, the service seems poised to close after the migration to the Y!Profile is complete. Blogging functions (at least U.S. related) have not been transferred yet. No exact close date has been officially announced for Yahoo! 360. The Yahoo! Profile is an ongoing project, also in beta.

Yahoo is in a "turnaround" phase as a company and has elected to go with an "Open Strategy". You can read details about Y!360, the Yahoo! Profile (i.e. the universal profile system), and Yahoo's plans via the following links that are the sources for the majority of my answer:
* Yahoo! 360 Product/Team Blog (US): http://blog.360.yahoo.com/product_360 . The 360 team blog is also accessible via the "Yahoo! 360 News" link in the upper right corner of your 360 space. You can post complaints on the Yahoo! 360 blog, but don't expect a personal response. Also, see the Yahoo! Profile Blog: http://www.yprofileblog.com for more details on the situation.
* http://developer.yahoo.net/blog/archives/2008/04/introducing_the_1.html
* http://ycorpblog.com/2008/10/16/your-social-control-panel
* http://blog.360.yahoo.com/blog-4D4zxsg6fLRvC60pERfR7.8c?p=1414
* http://news.cnet.com/8301-13953_3-10041155-80.html
* http://news.cnet.com/8301-17939_109-10067445-2.html
* http://blog.360.yahoo.com/blog-ZctuWFowaK7nKTg-?cq=1

How can I clear the little bar that pops down when I log into Facebook?
Q. There's a little suggestion bar when I type my email into Facebook. My computer is really screwed up, so sometimes when I type my password, it puts it right into the email part and saves it. So now if anyone goes on Facebook from my computer and presses the down arrow on the log-in, they can see my password. Is there any way to clear the drop bar? D:

A. Log in to your Facebook account. Click on "Account" in the top right-hand corner, then select "Help Center."

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Choose the topic in the Help Center that best fits the problem you are having. At first, the topics are broad and cover such things as privacy and accessibility. You will then be presented with a more specific list of troubleshooting questions.

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Click on a particular question that best fits your problem. If you are presented with further questions to narrow down the problem, repeat this process. You will either find the solution to your problem or have the opportunity to contact Facebook using one of their customized forms. It is important to make sure you follow the correct topic, otherwise you might get in touch with the wrong Facebook department.



Read more: How to Get in Touch With Facebook Tech Support | eHow.com http://www.ehow.com/how_8183554_touch-facebook-tech-support.html#ixzz1bRqgQSZp

Can a Virus from a scam affect other computers in the home if not networked?
Q. I live in an apartment in my in laws house. Today, my father in law who is not tech savy at all received a call from a windows tech support wanting access to the computer upstairs to help speed it up and clear it of viruses and errors. Unfortunately he did this for a few minutes before realizing it was a scam. He got up to the part where they ask for money, and then he said no, hung up and pulled the power cord on the computer.

I researched the scam online, and it was the exact scam where a person with an indian accent, but common name calls from windows tech support. He said the man asked him to hit a couple buttons at the same time although he couldnt tell me which ones. After that, the man could see what was on the screen. The man had him go to facebook where he accessed his account (which has no personal information aside from name) and was even able to comment on the picture of him fishing. It was at this point he asked for money and then he hung up and pulled the plug.

The computer is old, and is not used for anything personal, although it was maybe a couple times going back over the last 3-4 years. I already told them we will have to get a virus scanner. However, my main question is are the other computers at risk? Besides the Ipads and Iphones working off the Wifi, there are two other personal computers that run off that wifi. One is mine, which has a current kaspersky antivirus program. Im not sure about my brother in laws computer. Both of these computers were off at the time, and the computer my father in law used is still unplugged. None of these computers are networked however.

I appreciate any and all answers, and thank you in advance.

A. Computers that are not connected to the internet cannot be given a virus, unless by an outer source like an USB Drive.

~Kevin.




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