Wednesday, April 10, 2013

What are some ways to drive consumers to a company social media channel?

Q. How can you a drive consumers to a company facebook page, twitter, blog or pintrest etc?

A. You can post your social media suite on your account to make more customers aware of it.

How do you switch a facebook page from one account to another?
Q. My company has a facebook page and the employee that was in charge of updating it left. She also has the username and password of the page, so now we are unable to get on it. This is a huge potential marketing tool and we can't afford to miss out on it. Is there anyway that we can switch the page from her account to one of ours?

A. You will need the current admin / ex-employee of the page to make your account and admin. Then you will be able to remove them as an admin and you will have control of the Facebook Page.

For the current admin to make you an admin, you will need to like the page and the current admin will have to find you in the list of "Likes" and next to you will be a button that says "Make Admin".

Once they have done this, you will have to go to the page and on the right will be a list of admins (2, you and them) - If you click the "See all" link on the right you will be able to "Remove" the ex-employee from being an admin of that page.

Hope this helps,
Eddie
.

How do I put Flash on my Facebook page?
Q. Ok, so I made a Facebook page for my company and a Flash banner for my company's Facebook page. Is there any way I can put it on the top of my page? I could make a vertical version if it's easier to put on the side too. I've seen various tutorials but they are all a tiny bit different than what I want in some form. Thanks!

A. What formats of video files can I upload?:

We support almost all video file types, but you'll have the best luck with the MP4 format. Here's the complete list:

3g2 (Mobile Video)
3gp (Mobile Video)
3gpp (Mobile Video)
asf (Windows Media Video)
avi (AVI Video)
dat (MPEG Video)
divx (DIVX Video)
dv (DV Video)
f4v (Flash Video)
flv (Flash Video)
m2ts (M2TS Video)
m4v (MPEG-4 Video)
mkv (Matroska Format)
mod (MOD Video)
mov (QuickTime Movie)
mp4 (MPEG-4 Video)
mpe (MPEG Video)
mpeg (MPEG Video)
mpeg4 (MPEG-4 Video)
mpg (MPEG Video)
mts (AVCHD Video)
nsv (Nullsoft Video)
ogm (Ogg Media Format)
ogv (Ogg Video Format)
qt (QuickTime Movie)
tod (TOD Video)
ts (MPEG Transport Stream)
vob (DVD Video)
wmv (Windows Media Video)


The aspect ratio of the video has to be between 9x16 and 16x9, and the video cannot exceed the file size or length that the upload page suggests.

See:

https://www.facebook.com/help/154271141375595/
https://www.facebook.com/help/218673814818907/?q=video+formats&sid=0dzak7gnTYFkgS9SE
https://www.facebook.com/help/166707406722029/?q=video+formats&sid=0YbXe5z4jAvyVplgk

Ron




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